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Konica Minolta Business Solutions (M) Sdn. Bhd.

Infinite Centre, Lot 1,
Jalan 13/6,
46200 Petaling Jaya
Selangor Darul Ehsan,

Hotline: 1300 22 5556
Fax: +603-7957 6930
1. Enquiry Service
2. Consumable Order
3. Helpdesk


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ALERT – Suspicious emails sent from Konica Minolta MFP through “Scan to Email”

Petaling Jaya (2 February 2016) - Thank you very much for your continued patronage of Konica Minolta products. Recently we have received several reports from our customers regarding suspicious email messages supposedly sent from Konica Minolta MFP through “Scan to Email*” function.

If you receive emails from the Sender or the Subject Title below, please DO NOT OPEN THE EMAIL, DELETE the email immediately and do not open the ATTACHMENTS.  

Message from KMBT_{model_name}
Message from MFD
Message from scanner

From address
scanner@{customer’s domain address}
MFD@{customer’s domain address}
KONICA_MINOLTA@{customer’s domain address}
And these email also contains attachment files, whose format is not supported by our MFP.

Example of attachment filename

Customer are recommended to consult with their MFP administrator and take countermeasures to identify suspicious emails such as changing the default settings of email subject sent by "Scan to E-mail" function.

Please feel free to contact to our sales representative or call centre for any inquiry. We will continue to monitor for new security vulnerabilities and will perform necessary measures and resolve any identified issues.

Contact Us

  • Call Us
  • Sales Enquiry:
  • +603-7801 2611
  • +603-7966 1000

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